All broker feedback articles
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Research
Insurance Times’ 2023 MGA survey is now open!
The 2023 Insurance Times MGA survey is now open for brokers to share views on their service experience with MGAs over the last 12 months
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News
Insurance Times reveals headline results from 2023’s Five Star Rating Report: Commercial and Personal Lines
The results from Insurance Times’ Five Star Rating Report: Commercial and Personal Lines 2023 are now available - how have UKGI brokers rated commercial and personal lines insurers this year?
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IT Investigates
The Insurance Times 2021 Etrading Survey is now open
The 2021 Insurance Times Etrading Survey is now open to brokers. Etrading has become even more important in the wake of the Covid-19 pandemic, so it’s time to share your views on your etrading experiences over the last 12 months
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IT Interview
NIG Etrading Q&A: A technology platform is only as good as the people behind it
Dan Burton Head of Broker eTrade at NIG Commercial speaks to Insurance Times about the development of TheHub and how they have addressed broker feedback from research such as the Insurance Times Etrading survey.
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Online only
Plum Underwriting Etrading Q&A: HNW and MNW product revamp
Plum Underwriting’s Product Development Manager, Nicky Whatman speaks to Insurance Times lead researcher Savan Shah to discuss the current and future developments of the Plum Online Portal.
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Agenda
Home & Legacy Etrading Q&A: Making it easier to trade high net worth insurance
Home & Legacy’s Managing Director, Barry O’Neill speaks to Insurance Times lead researcher Savan Shah on reducing complexity for high net worth risks, commission sliders, risk summaries, question sets and how broker feedback drives future development.
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Online only
Covéa Insurance Etrading Q&A: Feedback results in enhanced flexible broker tools
Covéa Insurance’s E-trade broker development manager, Eugene O’Callaghan speaks to Insurance Times lead researcher Savan Shah to discuss the developments of the Covea Insurance online platform and the impact of brokers in the upcoming Insurance Times Etrading survey.
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Online only
Q&A Lorega: Broker service survey aftermath
Lorega’s group managing director, Neill Johnstone speaks to Insurance Times’ lead researcher, Savan Shah to discuss the strong performance in the Insurance Times Commercial Lines Broker Service Survey