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Video: Acini’s Grzegorz Podlesny talks market digitalisation challenges and solutions
Case complexity and Consumer Duty transforming accident and health claims management – Gallagher Bassett
A legislative year in review – Arag
UK insurance consolidation raises questions over pricing power – Pearson Ham
- Edition
Continental Europe primed to adopt Consumer Duty type rules as ‘alignment between regulators’ gains prominence
French industry leader believes the UK’s ‘regulatory focus’ for general insurance oversight is set to ‘become the new norm in Continental Europe’
Further reading
Briefing: Firms should treat Consumer Duty as reflection of values – not just a compliance requirement
’If the tone from the top prioritises cost over care, even the most detailed frameworks will fail,’ says Scott
UKGI is ‘a long way off having regulation as an enabler’ for growth – Biba’s David Sparkes
The FCA is collaborating more with brokers and has ‘started that journey’ to streamline rules in order to facilitate economic growth, says regulation director
Briefing: The true cost of cyber attack losses – and why cyber cover should not be a hard sell
Howden’s Rebooting growth report paints a frightening picture of cyber related losses, with poor product penetration still a concern for this line of business
Briefing: Making insurance careers a choice rather than ‘falling’ into the profession
If market participants are to futureproof UKGI, then the old adage of falling into an insurance career rather than decisively opting for this professional pathway has to be eliminated – instead, more transparent career architectures, greater sector-wide visibility and better outreach to new talent must be a priority
Briefing: Attracting talent in the UK insurance industry – Progress, challenges and opportunities
A perception problem is the biggest stumbling block UK general insurance encounters when attempting to attract forward thinking talent – but how is the industry addressing such a challenge and where can it double down on positive performances to showcase UKGI as a career destination?
Briefing: The Europe opportunity – why is it so hard to crack?
Although many UK brokers are looking to expand into Europe, it is a mistake to treat this jurisdiction as the UK’s mirror image. It is partnerships, not just acquisitions, that will unlock European potential
Briefing: Reeves treads water following Autumn Budget, cranking tax in response ‘to events out of her control’
James Dowling, founding partner at Negotient, unpicks chancellor of the exchequer Rachel Reeves’ Autumn Budget speech – for him, the Labour politician is not quite in the clear yet
Graham Stait: Allianz’s motor trade revamp and target to become ‘easiest to do business with’
Allianz’ director for UK markets lays out why the insurer is doubling down on mid-market motor trade, where AI is reshaping underwriting discipline and how broker expectations are driving a major service overhaul
James Nicholson: What to keep an eye on in the claims sector for 2026
With the New Year in sight, Zurich’s chief claims officer predicts a significant uptick in claims from ’failing AI systems’ and ’wrong decisions’ being made regarding customer experience
Nicola Holmes: Schemes leader bringing insurer know-how to broker business with ‘energy, optimism, influence’
Divisional director leaves insurer days behind as ‘the culture, the people [and] the growth ambition’ of specialist intermediary lures her into broking
James Nicholson: What to keep an eye on in the claims sector for 2026
With the New Year in sight, Zurich’s chief claims officer predicts a significant uptick in claims from ’failing AI systems’ and ’wrong decisions’ being made regarding customer experience
In Focus: How should the industry adapt to AI written insured submissions to prevent accidental application ‘fraud’?
Hackers using stolen insurance documents to tailor ransomware demands
Sector should not aim to implement AI as a ‘be-all and end-all’ solution
Briefing: Digital ID is no panacea for fraud – and implementation challenges lay ahead
Is a ‘fail fast’ approach to innovation effective or overhyped?
Continental Europe primed to adopt Consumer Duty type rules as ‘alignment between regulators’ gains prominence
Briefing: Making insurance careers a choice rather than ‘falling’ into the profession
Autonomous cars could hit UK next year – but is UKGI ready?
Why Aviva, Ageas UK and Markel were named insurers of the year at 2025’s Insurance Times Awards
Commercial lines rates fall by 11.7% as market softening reasserts itself
Briefing: Attracting talent in the UK insurance industry – Progress, challenges and opportunities
Briefing: The Europe opportunity – why is it so hard to crack?
Graham Stait: Allianz’s motor trade revamp and target to become ‘easiest to do business with’
James Nicholson: What to keep an eye on in the claims sector for 2026
Briefing: Reeves treads water following Autumn Budget, cranking tax in response ‘to events out of her control’
Nicola Holmes: Schemes leader bringing insurer know-how to broker business with ‘energy, optimism, influence’
Manjit Rana: Clearspeed’s metal detector approach to claims fraud
Briefing: Is private equity taking the right approach when backing broking businesses?
The Big Question: What will industry innovation for UKGI look like in 2026?
Broker CEO Forum: Mainstream carriers exploring fringe product propositions are ‘threat to MGA model’
In Focus: How should the industry adapt to AI written insured submissions to prevent accidental application ‘fraud’?
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registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a Gannett company
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